Shipping

UK Shipping 

All UK domestic orders are sent via Royal Mail 1st Class Signed delivery service and will require a signature on delivery (Shipping is free on orders £75 and over)

International Shipping

All international orders are sent via Royal Mail tracked and signed delivery service and will require a signature on delivery (Shipping is free on orders £75 and over)

ETAs & other info

The ETA for deliveries to Europe is usually between 3-5 working days with USA/Australia and the rest of the world at around 5-7 working days (this is only a guideline and not guaranteed)

We always aim to dispatch your order within 3 days of purchase.

 

BREXIT

The UK left the EU on the 1st of January 2021, meaning there have been some changes to posting outside of the UK.
Please refer to the Royal Mail website for more information on potential customs charges for imported goods to your country which you as the customer are liable for. Please be aware that customs may delay the delivery ETA slightly.

COVID-19

Due to the current situation with COVID-19, there could be slight delays in receiving your order.
Please get in touch with us via info@serene-studios.com if you have not received your order after 14 working days.